Key Technical Skills


Programming: VB.NET, ASP.NET, SQL Database, C++, Turbo-Pascal, COBOL

Support: Microsoft Windows / Windows Server, Microsoft Office

Web Design: HTML, CSS, JQuery, SQL Database, AJAX

Networking: Cisco CCNA, Cisco CCNP




Birmingham City University - BSc ICT (Hons) - Windows Server / Client Management and Design, Enterprise E-Systems, Cisco Network Management (CCNP) and Business-related Project Management.


Birmingham City University - FdSc ICT (Hons) - Individual Project Management, Windows Server / Client Support, SQL Database, Website Design (HTML / CSS/ SQL / AJAX) and Cisco Network Design and Administration (CCNA).


NVQ Level 3: Data Processing, BASIC and C Programming.

NVQ Level 2: Customer Service.

NVQ Level 2: Program Design.

NVQ Level 1: Computers and Computing.

NVQ Level 1: BASIC, COBOL and Pascal Programming, Database, Word Processing, Spreadsheets.


GCSE: Mathematics, English Language, English Literature, Chemistry, Physics and Geography.


Professional Qualifications and Affiliations


Member of Association of British Insurers.

Member of Institute of Engineering and Technology (IET).


Cisco CCNA.

Cisco CCNP.

PRINCE2 Foundation.

Microsoft Office Specialist - 77-418 - Microsoft Office Word 2013.

Microsoft Office Specialist - 77-422 - Microsoft Office PowerPoint 2013.

Microsoft Technology Associate - 98-349 - Windows Operating System Fundamentals.

Microsoft Technology Associate - 98-361 - Software Development Fundamentals (VB).

Microsoft Technology Associate - 98-364 - Database Fundamentals.

Microsoft Technology Associate - 98-365 - Windows Server Administration Fundamentals.

Microsoft Technology Associate - 98-366 - Networking Fundamentals.

Microsoft Technology Associate - 98-367 - Security Fundamentals.

Microsoft Technology Associate - 98-375 - HTML5 Application Development.

Microsoft MB2-704 - Microsoft Dynamics CRM 2015 - Application.

Microsoft MB2-707 - Microsoft Dynamics CRM 2015 - Customization and Configuration.